Ordering Information
· Fill in the order form for the item(s) you are interested in with the item’s name and size.
· Kindly include your email address and complete all fields
· An invoice will be sent to your stated email address after we receive your order
· Please reply to our email to have an item reserved for you
Payment
· Payment to be made within 24 hours after receiving invoice.
· We accept DBS/POSB ibanking, ATM transfer and interbank transfer. Kindly select your payment mode on the order form
· For ibanking, kindly state your ibanking nickname
· A clear snapshot is required for ATM transfer - showing date of transaction, amount and account number clearly
· Please state clearly if you are making interbank transfer as it takes 3 days to clear and will only be verified once we receive the funds
· Once payment is made, no changes to size/colour are allowed
· We will cancel the order and release the item back to inventory if we do not receive payment after 24 hours
Delivery
· Delivery will be made within 48 hours once payment received.
· Normal mail and registered mail is available
· Postage charge for normal mail is $1.50 per pair of Slipper
· Postage charge for registered mail is at an additional cost of $2.24 per pair of Slipper, and it is highly recommended as we won’t be liable for any lost mail
Exchange Policy
· Please check all items upon receipt
· Any issues have to be highlighted to us within 7 days of mailing
· A clear snapshot has to be attached together with the email
· Replacement piece will only be delivered upon receipt of the defected item
· In the event that item is no longer in stock, a store credit will be issued. NO REFUND will be made under any circumstances
· Items must be in original unworn condition to be eligible for exchange
Others
· Prices stated below does not include postage charges
· Please note that there might be slight discrepancies in the colours due to different monitor resolution
· Measurement may vary by 0.5cm as all products are mass-produced and not custom-made
· No exchanges/refunds will be entertained due to the above discrepancies
· All buyer information provided to us is treated as private and confidential.
By purchasing from MyMagixBox, it means that you have read and agreed to all the terms and conditions stated above.
Do email us at mymagixbox@gmail.com if you have any doubts about the above terms before purchasing or any other enquiries.
We reserve the right to amend the above terms and conditions from time to time without any prior notice